Kai Hallam

BT price hike

The Genius alternative to the big brand providers

BT recently announced that they plan yet another price hike. For small businesses trying to absorb these additional costs can be challenging. Although larger providers have highly established brands it doesn’t guarantee better pricing or customer service. So this is a reminder of your options if you are currently a BT customer. How to change …

The Genius alternative to the big brand providers Read More »

Free WiFi for cafe's and restaurants

How restaurants and cafés must adapt to the expectations of modern customers

According to a survey looking at over 1000 Wi-Fi users in Europe: 84% of respondents said they were more willing to purchase goods and services from businesses that offered a free Wi-Fi service; Almost all 96% said they would return to the hotspot location because of the free Wi-Fi; It’s clear that free WiFi is …

How restaurants and cafés must adapt to the expectations of modern customers Read More »

Bar Wifi

UK bar chain now has access to valuable analytics to improve customer engagement

Venues across the UK can now capture detailed demographic and behavioural data about bar revellers following the installation of the genius WiFi and analytics solution. With 1000’s of users nationwide, the network is already proving a huge success and helping businesses to understand their customers more. The group owns a number of popular bars in cities …

UK bar chain now has access to valuable analytics to improve customer engagement Read More »

marketing

Case Study: Set your marketing on fire like Wok&Go

Wok&Go have worked with our HotSpot provider recently, to install a guest WiFi solution that captures detailed analytics about their diners. The solution was successfully deployed in seventeen of their twenty UK branches in September 2016. THE CHALLENGE Prior to September of last year, Wok&Go had no guest WiFi solution in place but their management …

Case Study: Set your marketing on fire like Wok&Go Read More »

Hotel WiFi

SunSol Hotels see 500% increase in reviews

Our Wifi partner has enabled SunSol Hotels, located across the Americas, to collect 500% more reviews since the installation of its WiFi and analytics solution. By using this tool, venues and businesses that want to engage with visitors and understand the use of their physical spaces can deliver a guest WiFi solution that generates real-time analytics …

SunSol Hotels see 500% increase in reviews Read More »

Restaurant WiFi

WiFi and analytics is now on the menu at Aubaine restaurants

Diners visiting Aubaine French brasseries can now feast on free WiFi thanks to our partners service, which also allows the brand to learn more about their clientele by capturing detailed analytics from the network.With eight restaurants situated across London – including two cafes and bakeries – Aubaine has gained a solid reputation for serving up delicious French …

WiFi and analytics is now on the menu at Aubaine restaurants Read More »

wifi symbol

What’s the advantage of using our managed service plans?

Genius WiFi is based on a market leading platform that is used by venues the world over to improve the customer experience by harnessing data from those customers & using powerful analytics to identify their likes, interests & activities. This comes as standard with all of our systems and clients can generate reports to inform …

What’s the advantage of using our managed service plans? Read More »

genius hotspot

Case Study: Hitting the sweet spot with customer engagement

Whilst not solely used for the restaurant and hospitality industry, the Guest Wifi and Customer Engagement Solutions we provide serve businesses in the sector well. Improving both the service you provide to your customers and allowing you to make more savvy marketing decisions, just like Sugar On Top. The café has recently implemented the same …

Case Study: Hitting the sweet spot with customer engagement Read More »

Scroll to Top