The Genius alternative to the big brand providers

BT recently announced that they plan yet another price hike. For small businesses trying to absorb these additional costs can be challenging. Although larger providers have highly established brands it doesn’t guarantee better pricing or customer service. So this is a reminder of your options if you are currently a BT customer.

How to change phone and broadband provider?

If you haven’t completed the minimum term of your contract before cancelling your hands aren’t completely tied. Although BT is likely to impose a fine, your future savings from using a different provider may well justify paying it.

The majority of providers, like BT, use the Openreach telecoms network, meaning that you will be able to change your broadband and phoneline for free. All you need to do is pick your provider, get in touch with them and they will cancel your current contract on your behalf.

The good news; 30 days to switch broadband and fibre provider.

BT will offer 30 days of leverage, in which the customer has time to switch contracts without any cancellation fees. Even if you miss the 30-day leeway, you only amount cancellation fees of £8.50 for every month left within the contract. Obviously, its preferable to avoid these charges but its likely still cheaper to change provider.

The BT Package and cancellation

You’re probably tied in to a 12 or 24-month contract if you’re with BT, so check carefully before cancelling. Unfortunately, you can’t find out how long left you have on your contract online and instead you would need to contact them by telephone on 0800 345 7310. For those of us who don’t have the patience to be on hold for hours at a time you can write them a letter declaring your intention to cancel your contract with them.

Why make the switch?

Improve the price you pay and the service you receive from your telecoms provider today by switching to Genius Technology Solutions (GTS). We partner with the UK’s most reliable networks to ensure you never compromise on quality. Whilst BT might be a market leader, here at GTS, your business is our priority. We give you a level of service the big guys can’t offer. Whilst making the change to your Broadband and phone services why not give them a boost and take advantage of our latest offer to new customers with 12 months for the price of 11. You’ll benefit from a friendly team of dedicated account managers who strive to provide high level customer service alongside our extensive range of telecommunications services that come with 24 x 7 365 UK based support.

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